Tobacco Control: Local Views

The stop smoking service in Lewisham gathers views on the service from those who have used it. The service makes follow up calls to clients recorded in the database. The social marketing project in Evelyn ward consulted individuals and focus groups of smokers, people who wanted to quit and people who had used the service. Those who attend stop smoking groups complete an evaluation at the end of the programme. Outreach work gathers views from smokers and the general public.

There is a good level of satisfaction overall from people who use the service. Suggestions for improvement include: being more accessible, offering more time within each session, dedicated sessions in primary care, support for a longer period and more peer support. How to cope with stress without smoking is cited by smokers as the main reason for smoking, relapsing and lack of confidence in being able to quit for good.

 

 

 

 

 

 

Previous page Top of page Next page